YOUR DOCUMENTS KEEP MOVING. EVEN WHEN YOU CLOSE THE TAB. Explore background processing

Security

How Tracewise handles your documents.

Documents may contain personal, commercial or confidential information. This deployment draft explains the processing path and identifies details the Tracewise operator must confirm before sensitive data is uploaded.

01Responsibilities and ownership.

Your organisation decides which documents to provide and must have authority to do so. The Tracewise operator must identify its legal entity, contact details and responsibilities for account data and uploaded documents in the final privacy notice. Nigeria Data Protection Act the Commission's directive

02Applicable data-protection duties.

Applicable privacy and data-protection requirements depend on the operator, users and processing locations. The final service documentation must identify the legal basis, incident contact and notification process; no compliance certification or response deadline is asserted here.

03The document journey.

Processing a document

  1. You upload
  2. Tracewise web workspace
  3. Configured storage document content for processing
  4. Azure AI services

Exporting reviewed data

  1. Azure AI services extracted values
  2. Configured storage confirmed records for export
  3. Your download

Document content and extraction instructions may be sent to the configured Azure processing services. The exact request payloads, stored results and any logging must be documented for the deployed configuration.

04Storage and retention.

Tracewise stores workspace records in Cloudflare D1 and original documents and revision snapshots in R2 through Sites. Trash and restore preserve history; permanent erasure and scheduled retention are not implemented. Storage residency, backups and contractual retention commitments still need operator confirmation. privacy notice

05AI processing services.

Document processing uses Azure Document Intelligence for OCR and Azure OpenAI for field extraction. The deployed path has been tested with synthetic invoices. Confirm the applicable resource locations, routing and transfer arrangements with the operator before relying on a residency requirement.

A document’s contents can include names, phone numbers, signatures and other personal data. Field descriptions may also accompany extraction requests. Upload only material you are authorised to process and avoid unnecessary sensitive information.

Provider handling, retention, model-use restrictions and regional commitments depend on the Azure services and settings in use. Obtain the applicable provider documentation and a verified deployment summary before relying on a residency or training-use requirement. privacy notice tell us

06Protection and review history.

The workspace keeps original readings, reviewer changes and approved revision snapshots. New audit events form a SHA-256 chain per workspace; older events remain readable without a chain. These application controls are not a claim of certified or externally immutable storage.

Original file

The uploaded original remains available beside the extracted results.

Audit log

Review actor-attributed activity; new records are chained within each workspace.

Confirmed file

Exports use the saved approved revision, including its reviewer and confirmation time.

Correction

Corrections retain the first reading for comparison and review.

07Files shared for a demonstration.

Use sample or redacted files for an initial demonstration. Agree with the operator on purpose, recipients, retention and deletion before sharing real records. A request form should not be treated as authorisation to publish or reuse your documents.

08Access and permissions.

Owner

Manages the workspace and its settings, keys and members; only the owner can assign or change Admin access.

Admin

Manages documents, field lists, settings, references and keys; can invite Reviewers and Viewers.

Reviewer

Uploads, reviews, confirms and exports documents. Cannot change workspace settings or membership.

Viewer

Reads workspace documents and results. Cannot upload, edit, confirm or export.

ChatGPT sign-in is supplied by the hosting platform. Tracewise separately checks workspace membership and role for each operation. Invitations are email-bound links with seven-day expiry, shared manually. The hosted application remains private: an invitation or API key does not grant outer hosting access.

Tracewise uses ChatGPT sign-in through its hosting platform. It does not maintain a separate password database. Access to stored documents and workspace operations is checked by the application.

09Personal data within documents.

Documents may identify other people. Extract only the fields you need, restrict who can view them and establish an appropriate retention period. Confirm how deleting a document affects derived values, logs and backups.

Questions

Common security questions.

Do you train on my documents?

The final notice must describe the data-use terms of the configured Azure services. A claim about model training or retention should be made only after the operator verifies the applicable service terms and settings.

How do I report a problem?

Use the demo/contact page to request the operator’s security contact. Avoid including sensitive documents or credentials in an initial report.

More questions?

Book a demo

Review the privacy draft before uploading.